The Dangerous Phrase

“But we’ve always done it that way!”

How many times have we heard that phrase spoken in an organization before? You see a policy and/or procedure and know that it can be done in a much more efficient manner, yet when you suggest a different way, all you get is pushback and are met with the above referenced phrase. It seems like people like to do things the way they’ve always done it. Change, is a lot of times, met with opposition and resentment. Some see change as a threat, as if the company is not happy with them and the way they are performing; however, change can be a good thing. It can provide a fresh new way to accomplish a singular task or change the way an entire job position is performed.

The business world is ever changing and businesses need to be able change along with it. Businesses should strive to create a type of environment within their organization that is 1) able to change, and 2) adapt to that change as smoothly as possible. The marketplace, no matter what market you are dealing with, have customers in it that have ever changing needs and/or wants. Businesses need to be able to change as the climate changes because there will always be a competitor out there that will gladly change in order to gain at edge over another organization.

My question to you is this, are you falling into or have you already fallen into that mindset of “we’ve always done it this way?” I challenge you to take a look at your current policies/procedures and review them to see where they could be updated/streamlined to better serve your organization.